Online booking for massage shops, done simply
The best online booking for a massage shop is the one a guest finishes without thinking. Five taps, only times that are genuinely free, the therapist they wanted, and a confirmation they can act on. That is what Toosabai gives a shop, and nothing more.
The guest's side, in five taps
Service. Date. Time. Therapist. Name and email. That is the whole flow. There is no account to create, no app to install, and no "we will confirm shortly" — the times shown are the times that are free, so the booking is confirmed the moment the guest presses the button.
A couple picks "2 people" once and the rest of the flow only offers times when two therapists are free. A guest with a favourite picks her by name and sees her real availability; a guest without one picks "no preference".
The shop's side, in one calendar
Every online booking, phone booking and walk-in sits on one calendar, so a slot taken anywhere is closed everywhere. The owner adds a walk-in in a few taps, blocks a lunch break or a day off, and can move or cancel a booking with the guest told automatically.
Each therapist has her own login showing only her own day, with the note the owner left ("prefers strong pressure"), a call button for the guest's number, and one tap to mark that she has left for the day.
What happens without anyone doing it
A confirmation email with an add-to-calendar button and a link to reschedule or cancel. A reminder two hours before. A review request pointing at the shop's Google Maps listing after the visit. A message to the guest if the shop moves or cancels. A message to the owner when a guest books or cancels. A morning summary on days with bookings.
Where the link goes
Online booking only works if the link is where guests already look. Four places cover almost every shop: the LINE profile or rich menu, the Facebook page button, the appointment link on the Google Maps profile, and a QR code printed for the counter. Toosabai generates the QR code and the link; putting them in place takes an evening.
A good fit when
- You want guests to book themselves, without a call or a message.
- Your therapists have different session lengths and regulars.
- You want the shop, not the software, to be what the guest sees.
Not the right tool when
- You need to charge at booking time.
- You need a marketplace that sends you new customers (Toosabai sends nobody; it takes bookings from the customers you already reach).
Common questions
- How long does setup take?
- Services, therapists and opening hours usually take under ten minutes. Photos are optional and can be added later.
- Can I limit how far ahead guests book?
- Yes, from 7 to 90 days.
- What if a guest books a time I cannot do?
- They cannot: the page only offers times inside your hours, outside breaks and closures, and where a therapist is free for the whole service.
Your booking page, tonight
Create your shop, add what you offer and who works with you, and share the link. Free until you pass 100 bookings in a month.